Web Application UI/UX Design Branding
PT Kereta Api Indonesia Digital Transformation
Redesigning the digital experience for Indonesia's national railway service
Redesigning the digital experience for Indonesia's national railway service
PT Kereta Api Indonesia needed to modernize their internal operations platform to improve efficiency across 20+ Balai Yasa (maintenance facilities) nationwide.
The legacy system was outdated, fragmented, and caused significant delays in maintenance reporting and coordination. Our mission was to create a unified, intuitive digital platform that would streamline operations and provide real-time visibility across all facilities.
Multiple disconnected tools causing data silos and communication gaps
Paper-based workflows leading to delays and human errors
No real-time tracking of maintenance progress and resource allocation
We designed and developed a comprehensive web-based platform with role-based access, real-time dashboards, and mobile-responsive interfaces.
Main dashboard with real-time KPIs
Maintenance reporting module
Mobile-responsive designConducted stakeholder interviews, mapped existing workflows, and identified pain points across 5 Balai Yasa locations.
Defined system architecture, user roles, and feature prioritization based on business impact.
Created wireframes, high-fidelity mockups, and interactive prototypes for user testing.
Built the platform using React, Node.js, and PostgreSQL with rigorous testing at each sprint.
Deployed the system, conducted on-site training, and provided ongoing support.
"Zalvice transformed our operations. The new system has dramatically improved our efficiency and given us visibility we never had before."
— EVP Balai Yasa, PT Kereta Api Indonesia
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